Last Updated: February 8, 2026

1. AGREEMENT TO TERMS

These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you", "Client"), and Shenzhen Heda Trading Co., Ltd. ("Heda", "we", "us", or "our"), concerning your access to and use of our website https://hedaglobals.com/ (the "Site") and the procurement and supply chain services we provide (collectively, the "Services").

By accessing the Site, submitting a service inquiry or request, or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms, policies, or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason.

2. OUR SERVICES & DEFINITIONS

Heda operates as a professional supply chain service provider, offering two primary service models:

· Direct Sales of Inventory Goods: For products listed as "in-stock" or from our curated inventory. We act as the seller.

· Entrusted Procurement Service: For products sourced specifically per your request. We act as your purchasing agent to identify, negotiate with, and procure goods from suppliers on your behalf.

The specific model governing your transaction will be detailed in the final Service Quotation and Contract ("Service Contract").

3. INTELLECTUAL PROPERTY RIGHTS

The Site, its content, features, functionality, Heda's trademarks, and logo are owned by us or our licensors and are protected by intellectual property laws. You may not use them for any commercial purpose without our express prior written permission.

4. SERVICE PROCESS & CONTRACT FORMATION

Engaging our Services involves a structured process:

1. Inquiry: You submit a request via the Site or direct communication.

2. Quotation & Negotiation: We evaluate your request and provide a non-binding Service Quotation. A binding agreement is NOT formed at this stage.

3. Contract Formation: A binding Service Contract is formed only upon (i) mutual execution of a written Service Contract issued by Heda, OR (ii) our written confirmation (via email or official order confirmation) of your acceptance of a final Service Quotation, which shall be deemed incorporated into these Terms.

4. Payment Commencement: Upon contract formation, you are required to make the initial payment as specified in the Service Contract (typically a 50% deposit).

5. DELIVERY OPTIONS & RISK TRANSFER

You may select one of the following delivery options, detailed in your Service Contract:

· Option 1 - Delivery to Your Origin Address: We deliver the goods to an address you designate in your country of origin. Risk of loss and title pass to you upon delivery to the designated address. We are not liable for subsequent delays or issues.

· Option 2 - Handover to Your Logistics Provider: We prepare and hand over the shipment to your designated carrier at a specified location in China/Hong Kong. Risk of loss and title pass to you upon handover. Final delivery is your responsibility.

· Option 3 - Heda Full-Turnkey Delivery to Door: We manage the coordination of delivery to your specified international doorstep. Risk of loss remains with Heda until you or your designated recipient signs for the delivery at the final destination. We will coordinate with subcontracted logistics providers to resolve any transit issues.

All delivery timelines are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs, or force majeure events.

6. FEES, PAYMENT & SECURITY

Fees are specified in the Service Contract. For Entrusted Procurement Services, our Service Fee is separate from the Product Cost paid to the supplier.

Standard Payment Terms: 50% deposit upon contract formation, with the remaining 50% secured by an Irrevocable Letter of Credit (LC) or other bank instrument, payable before release of shipping documents or arrival of goods at destination port. For Options 1 & 2, full payment may be required before dispatch from China/Hong Kong.

Lien: We retain a lien and the right to retain possession of the goods until all amounts due under the Service Contract are paid in full.

7. CANCELLATION & TERMINATION BY CLIENT

If you wish to cancel a Service Contract after its formation:

· Before Procurement/Shipment Commitment: You may cancel, subject to a cancellation fee of 20% of the total Service Fee. Any deposit paid will be applied to this fee.

· After Procurement/Shipment Commitment: Cancellation is not accepted. You are liable for 100% of the Product Cost, Service Fee, and any incurred logistics costs.

We may terminate Services or your access to the Site for breach of these Terms.

8. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

Services "As Is": The Site and Services Are Provided on an "As-Is" And "As-Available" Basis. To The Fullest Extent Permitted by Applicable Law, We Disclaim All Warranties, Express or Implied.

Limitation of Liability: To the Maximum Extent Permitted by Law, In No Event Shall Heda, Its Directors, Employees, Or Agents Be Liable to You for Any Indirect, Consequential, Or Punitive Damages Arising from Your Use of the Services. Our Total Aggregate Liability for Any and All Claims Under a Single Service Contract Shall in No Circumstance Exceed the Total Service Fee Received by Heda Under That Specific Contract.

Product Liability: For Entrusted Procurement Services, we exercise due care in supplier selection but do not warrant the goods. Product liability claims should be directed to the manufacturer/supplier. For Direct Sales, our liability for non-conforming goods is limited to the remedies provided under applicable law and these Terms.

9. INDEMNIFICATION

You agree to indemnify and hold Heda harmless from any claims, losses, or damages arising from your breach of these Terms, your negligence, or your violation of any laws.

10. GOVERNING LAW & DISPUTE RESOLUTION

These Terms and any Service Contract shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.

Any dispute arising from or relating to these Terms or our Services shall be submitted to the competent people's court in Bao'an District, Shenzhen, China for exclusive resolution.

11. CONTACT INFORMATION

For questions or legal notices regarding these Terms, please contact us at:

Shenzhen Heda Trading Co., Ltd.
3rd Floor, No.52-7 Fengtang Avenue, Rentian Community, Fuhai Subdistrict, Bao'an District, Shenzhen, Guangdong, China
Phone: +86 18688958188
Email: Info@hedaglobals.com